“Vijay delivers an excellent service whenever I need printer consumables or help with printer repairs. He is also very co-operative. Vijay recently attended my office, urgently, and with same day service. I was pleased to find he had the skills to get me operational again by fixing my printer issue, which, thankfully, enabled me to finish printing 100 eight page booklets, almost without interruption. I am very happy to recommend Intronics.”

“Our printer issues are resolved with speed and diligence by Intronics. We have over thirty Oki printers and Vijay’s technical support services are always delivered responsively and with passion. Vijay goes beyond the call and happily takes care of extra issues as part of his service visits. Nothing is ever too hard and he’s always willing to help. What strikes us, as an Oki Distributor, is the breadth of his industry knowledge. Vijay truly understands how important the functionality of our business equipment is. In one instance, we had a printer blow up and he came back three times to ensure we had a timely resolution, and in another, he found the answer to fixing our pick list printer. This machine is crucial to our operations and he was, again, completely on-board to right the issue as quickly as possible. We really appreciate the flexible, personable and service-driven approach we always get from Vijay as a service provider, and we know that when we’re in trouble, Intronics will always be here to find the answers we need – and always with a smile!”

“We used to buy our printing equipment online – but never again. Intronics’ degree of personalised service and timely efficiency is something that we’ve never experienced before. Vijay quoted exceptional prices for our new Oki printer and we really appreciated the depth of his product knowledge. He set up the printer and installed the software system for us (including our scanner, laptop and email connections) and didn’t leave our premises until everything was functioning at the level that we required it to be. What’s more, Vijay also carefully explained, in detail, how to properly use our new machine. Intronics is a company that spends time delivering a quality product and excellent service levels to match.”

“Intronics’ in-house and in-office printer and consumables supply, and technical servicing, is second-to-none! Vijay supplied me with a new Oki printer, installed it with great efficiency, and then, when it was found that there was a factory-issue problem that could not be resolved, he promptly arranged a new replacement machine and returned to perfect the installation process once more. Having previously used two store-bought printers, Vijay took the time to give me a cost-effectiveness breakdown and Oki price comparison, and his advice has proven to be very valuable. We now have one multi-function printer doing our heavy-duty work and I’m delighted with its print quality and overall functionality. The printer is everything I hoped for. Vijay, himself, is always prompt, professional and reliable, even to the point of personally delivering an urgent black cartridge to me on a Saturday. I couldn’t recommend Intronics more highly.”

“We couldn’t get by without Intronics! Vijay’s excellent servicing capabilities and consumables provision, for our collection of old and new Oki and Kyocera printers, is always delivered with exceptional reliability. He is extremely personable, honest and friendly, and nothing is ever a problem. His ability to use his extensive technical knowledge has given us the utmost peace of mind, and whenever we need help to resolve an issue he is very quick to respond. We’ve had many instances where Intronics has been able to fix our printers both onsite and over the phone and, on several occasions, he has educated me on simple glitches with our equipment that any other service provider could have tried to charge an exorbitant amount for. Vijay is genuine, always positive, and no matter what the problem is, he always has the answers.”